Crisis Communications Workshop

How to respond when

hard issues hurt good causes.

If the pandemic taught us anything, it's that organizations need to be prepared to communicate about any crisis scenario. Bad things happen to good leaders and organizations, whether it's a leadership transition, a program/service failure, or a public health crisis. Your role as a leader is to ensure your mission can move forward unimpeded and to instill trust/confidence in your organization.

Le Chevallier Strategies has had the privilege of partnering with numerous public and nonprofit clients over the past three years to weather highly publicized issues and crises. If you don't have a crisis communications plan in place or wouldn't know where to start if crisis hit, we have a workshop for that! Here's what we typically cover:

Workshop Topics:

  1. The difference between a crisis vs. an issue

  2. How to work with the media

  3. How to message issues (hot tip: empathy, contrition and accountability always win)

  4. How to get to the bottom of the issues (hot tip: ask the right questions)

  5. How to disseminate your messages to internal and external audiences

  6. How to measure whether efforts were effective (hot tip: look at media coverage sentiment)

To learn more about this workshop, inquire about pricing and scheduling, please click below to send us an email and we will get back to you as soon as possible.